Skip the GP Queue: How Pharmacy First Treats 7 Common Conditions

Skip the GP queue with NHS Pharmacy First. Get fast, direct treatment for 7 common conditions—including UTIs, earache, and shingles—at Chana Chemist London.
August 18, 2026

Waiting days or weeks for a routine GP appointment for minor ailments is now a thing of the past. Under the NHS Pharmacy First scheme, patients across London can receive immediate clinical assessments and prescription-only treatments directly from their local community pharmacist for seven common conditions.

The 7 Minor Health Conditions Covered

Our qualified clinical pharmacists are fully trained to assess, diagnose, and treat the following conditions under official NHS clinical pathways:

  • Acute Earache (Ages 1 to 17 years): Using physical otoscopy examinations, our pharmacists examine the ear canal and eardrum to diagnose middle ear infections, providing prescription antibiotic drops or oral pain management where clinically required.
  • Impetigo (Ages 1 year and over): We assess contagious bacterial skin infections characterised by red sores or honey-colored crusts, supplying topical hydrogen peroxide or oral antibiotics to clear the infection quickly.
  • Infected Insect Bites (Ages 1 year and over): Swelling, spreading redness, or heat following an insect bite can indicate localised cellulitis. We evaluate the bite site and prescribe suitable oral antibiotics to stop the infection from spreading.
  • Shingles (Ages 18 years and over): Recognising the painful, localised blistering rash associated with shingles allows our pharmacists to initiate antiviral medication within the vital 72-hour window from symptom onset.
  • Acute Sinusitis (Ages 12 years and over): Persistent nasal congestion, facial pain, and pressure lasting over ten days can be managed with prescription nasal sprays or targeted antibiotic therapy.
  • Sore Throat (Ages 5 years and over): Utilising structured clinical scoring models like FeverPAIN or Centor, we evaluate throat inflammation and tonsillar exudate, prescribing oral antibiotics when bacterial streptococcal infections are identified.
  • Uncomplicated Lower Urinary Tract Infections (Women aged 16 to 64): Women experiencing typical UTI symptoms such as burning pain, urinary frequency, or urgency can receive immediate frontline antibiotics following safety screening.

Why Choose an NHS Pharmacy First Consultation?

Visiting an NHS pharmacy first consultation provider ensures you receive rapid, professional care without adding pressure to local surgeries. If your consultation reveals symptoms requiring GP oversight or further diagnostic testing, our clinical team will refer you directly to the appropriate NHS service.

Convenient Walk-In Access Across London

You do not need a referral from your doctor to access pharmacy first London services at Chana Chemist. Simply walk into any of our 11 locations—including Harlesden, Willesden, Wembley, Kensington, Wimbledon, and Lambeth—or secure a dedicated appointment slot through our online portal.