Pharmacy First in London

Skip the GP wait. Get immediate NHS advice, clinical diagnostics, and prescription treatments for 7 common conditions.

Why patients choose our Pharmacy First

Expert Clinicians

Each clinical service is safely delivered across our eleven London branches by fully qualified Chana Chemist pharmacists with advanced, specialised clinical training.

Private Consultation Rooms

Every branch features a confidential space to discuss your medical history safely.

Seamless Digital Booking

Secure your time slot instantly via our integrated booking platform.

High Clinical Standards, Personalised for You

NHS Pharmacy First Clinic

The innovative NHS Pharmacy First initiative completely transforms how you access community healthcare. This advanced service empowers our clinical pharmacists to fully assess, diagnose, and directly prescribe prescription-strength medications—including antibiotics if appropriate—for seven common acute conditions, saving you a lengthy wait at your GP surgery .

The 7 Conditions Treated In-Branch

If you or your family members are experiencing symptoms of any of the following conditions, you can walk directly into a Chana Chemist branch for clinical treatment :

  • Sinusitis: For adults and children aged 12 years and over .
  • Sore Throat: Clinical assessments for patients aged 4 years and over .
  • Acute Otitis Media (Earache): Ear examinations for children aged 1 to 17 years old .
  • Infected Insect Bites: Targeted therapies for patients aged 1 year and over .
  • Impetigo: Effective treatment for adults and children aged 1 year and over .
  • Shingles: Rapid antiviral support for adults aged 18 years and over .
  • Uncomplicated UTIs: Direct treatment paths for women aged 16 to 64 years old .

A Rapid, Professional Consultation Alternative

Our clinical team utilizes advanced diagnostic equipment, such as otoscopes for detailed ear inspections, inside our private consultation rooms. If your condition is covered, we dispense the required prescription medications directly on the spot under standard NHS terms.

Access Pharmacy First at your local Chana Chemist

With 11 branches across London, expert care is always just around the corner.

Book your Pharmacy First appointment

Ready to secure your slot? Launch our secure booking portal, where you can select your preferred date, time, and pharmacist at our Robson Avenue branch

Secure Your Appointment In Less Than 2 Minutes

Consultation Fee: No upfront payment required to book.

What Happens Next: Clicking the button below will open a secure new tab on our booking platform. Once your time slot is locked in, you can safely close that tab and return here.ent required to book.

Have a question about our Pharmacy First?

Find clear, expert guidance from our clinical team on eligibility, what to expect, and how we support your health journey.

Do I need an appointment to use the Pharmacy First service?

No appointment is necessary. You can simply walk directly into any of our 11 London branches and ask to speak to the pharmacist about the Pharmacy First scheme, or book an urgent time slot online to minimize your waiting time.

Will I have to pay for the prescription medications supplied?

If you are normally exempt from NHS prescription charges, your treatments under Pharmacy First are entirely free. If you pay for your prescriptions, the standard NHS prescription levy will apply per item dispensed.

What happens if my condition is more serious than the 7 listed?

Our pharmacists are highly trained triage clinicians. If our assessment reveals that your condition is complicated, severe, or falls outside the Pharmacy First boundaries, we will safely refer you directly to your GP, an urgent care centre, or A&E.

Still have questions?

500+ 5 Star Reviews on Google

A selection of what our patient's say

My whole family is connected with chana chemist since long years. All staffs are very friendly and helpful. They are always ready to help when we come into pharmacy. I will strongly recommend all my friends and relatives to chana chemist

Yasir Sethi
Google Review

I am so grateful to the team at Chana. They have gone above and beyond to help me. Not only ensuring I get the meds I need and kindly delivering them with the most caring man ever. They have gone out of their way to ensure I get the special meds I need. They are always caring and understanding. Thank you so much 😊

Annie
Google Review

Been using this Chemist on behalf of my mother whose been unwell for over a year, collecting prescriptions ect.The staff are always so efficient and helpful and friendly. Recently my mother had to have her medication changed, and Lucy was extremely helpful and understanding in contacting my mother's surgery to get this sorted.It's much appreciated Kind Regards

John O'Sullivan
Google Review

I honestly cannot speak highly enough of this pharmacy. From the moment you walk in, you’re treated with genuine kindness, patience, and respect. The staff go out of their way to make you feel seen, listened to, and cared for, which is something you don’t always find in busy healthcare settings.

James Castle-John
Google Review

I visited for my flu vaccine. Kati was extremely kind and patient. It was honestly the most painless injection I’ve ever had — she did it so gently that I barely felt anything, and there was no bruising afterwards at all. She even checked my blood pressure afterwards and gave me some great lifestyle advice. Highly recommend her! 🌟

Laan Saeidi
Google Review

I just wanted to share a wonderful experience I had at this pharmacy. While I was waiting for my prescription, I noticed a scale to check my weight, but it only accepted cash and I didn’t have any. One of the staff members, a very kind and smiling man named Ahmed, saw me and kindly paid for me from his own pocket.It’s been a long time since this happened, but I’ve never forgotten his kindness. He is truly one of the most polite and genuine people I’ve ever met.

Nissrine Lyagoubi
Google Review

Lovely service at Chana pharmacy, Ladbroke Gove. The nurse was kind, gentle, and so reassuring when my BP went high before the flu jab. She truly has a beautiful heart. I didn't catch her name, but she's a young nurse with long hair-thank you again!

Veronica Ho
Google Review

I had a great experience with Marzieh, who was incredibly helpful, knowledgeable, and kind throughout my visit. She took the time to explain everything clearly, answered all my questions patiently, and made sure I felt confident about my medication. It’s rare to find someone so dedicated and professional—her warm and caring attitude really stood out. I truly appreciate the high level of service she provided and would highly recommend her to anyone in need of expert pharmacy care.

Alireza Mohammadi
Google Review