Manage and Order Your Repeat Prescriptions
Skip the queue and take complete control of your medication. At Chana Chemist, ordering your repeat prescriptions is entirely digital, secure, and integrated straight through the official NHS App. By linking your app profile to your preferred local Chana Chemist branch, your regular prescriptions will be sent to us automatically, saving you unnecessary trips to your GP surgery.

How to Order via the NHS App
Managing your medication online takes just a few quick steps.
- Download the App: Get the official NHS App on your smartphone or tablet completely free of charge.
- Select Chana Chemist: Log in securely using your NHS login credentials, navigate to your pharmacy settings, and choose your nearest Chana Chemist branch as your nominated pharmacy.
- Request Your Medication: View your approved regular prescriptions list directly within the app interface and hit request. Your GP will review it digitally and route it straight to our dispensary.
Alternative ordering methods
If you are unable to use the NHS App, you may use one of the following methods:
Through the NHS Website
You can order online through the official NHS website using your NHS login.
Contact Your GP Surgery Directly
Your GP surgery may offer their own online patient portal or a dedicated email service.
In-Person at the Pharmacy
If digital ordering is not possible for you, you can hand in your paper repeat prescription slip at our pharmacy counter. Please Note: This process is generally slower than digital ordering.
Important Information & Timelines
Processing Time
Please be aware of the two key steps involved in the repeat prescription process:
- GP Processing Time (Usually 48-72 hours): Your GP surgery needs time to review and approve your order. This timeline is set by your surgery, not the pharmacy.
- Pharmacy Dispensing Time (Usually 24 hours): Once we receive the electronic prescription from your GP, we aim to have it ready for collection or delivery within 24 hours.
We recommend ordering your medication at least 7 days before you are due to run out.
Electronic Prescribing Service (EPS)
Chana Chemist uses EPS to receive prescriptions securely and quickly from your doctor.
- Nomination: Please ensure you have nominated Chana Chemist as your preferred pharmacy. If you haven't, or if you need to change your nomination, please inform us or update your preference in the NHS App.
Medication Reviews
If your GP has indicated that you need a medication review, you will not be able to order that item until you have spoken to your doctor. Please contact your GP surgery directly to arrange the review.
A Family Legacy of Care Since 1973.
Founded by Mr. Kuldip Singh in Kingsbury, Chana Chemist has grown from a single pharmacy into a group of 11 branches proudly led by the next generation. With a team of nearly 100 colleagues, our family values remain at the heart of everything we do: delivering exceptional, personalized care to every patient.
Find Your Local Chana Chemist.
With 11 branches across London, expert care is always just around the corner.
500+ 5 Star Reviews on Google
A selection of what our patient's say
