Manage and Order Your Repeat Prescriptions

Skip the queue and take complete control of your medication. At Chana Chemist, ordering your repeat prescriptions is entirely digital, secure, and integrated straight through the official NHS App. By linking your app profile to your preferred local Chana Chemist branch, your regular prescriptions will be sent to us automatically, saving you unnecessary trips to your GP surgery.

How to Order via the NHS App

Managing your medication online takes just a few quick steps.

  1. Download the App: Get the official NHS App on your smartphone or tablet completely free of charge.  
  2. Select Chana Chemist: Log in securely using your NHS login credentials, navigate to your pharmacy settings, and choose your nearest Chana Chemist branch as your nominated pharmacy.  
  3. Request Your Medication: View your approved regular prescriptions list directly within the app interface and hit request. Your GP will review it digitally and route it straight to our dispensary.

Alternative ordering methods

If you are unable to use the NHS App, you may use one of the following methods:

Through the NHS Website

You can order online through the official NHS website using your NHS login.

Visit NHS website

Important Information & Timelines

Processing Time

Please be aware of the two key steps involved in the repeat prescription process:

  1. GP Processing Time (Usually 48-72 hours): Your GP surgery needs time to review and approve your order. This timeline is set by your surgery, not the pharmacy.
  2. Pharmacy Dispensing Time (Usually 24 hours): Once we receive the electronic prescription from your GP, we aim to have it ready for collection or delivery within 24 hours.

We recommend ordering your medication at least 7 days before you are due to run out.

Electronic Prescribing Service (EPS)

Chana Chemist uses EPS to receive prescriptions securely and quickly from your doctor.

  • Nomination: Please ensure you have nominated Chana Chemist as your preferred pharmacy. If you haven't, or if you need to change your nomination, please inform us or update your preference in the NHS App.

Medication Reviews

If your GP has indicated that you need a medication review, you will not be able to order that item until you have spoken to your doctor. Please contact your GP surgery directly to arrange the review.

Our story

A Family Legacy of Care Since 1973.

Founded by Mr. Kuldip Singh in Kingsbury, Chana Chemist has grown from a single pharmacy into a group of 11 branches proudly led by the next generation. With a team of nearly 100 colleagues, our family values remain at the heart of everything we do: delivering exceptional, personalized care to every patient.

Meet our Directors

500+ 5 Star Reviews on Google

A selection of what our patient's say

My whole family is connected with chana chemist since long years. All staffs are very friendly and helpful. They are always ready to help when we come into pharmacy. I will strongly recommend all my friends and relatives to chana chemist

Yasir Sethi
Google Review

I am so grateful to the team at Chana. They have gone above and beyond to help me. Not only ensuring I get the meds I need and kindly delivering them with the most caring man ever. They have gone out of their way to ensure I get the special meds I need. They are always caring and understanding. Thank you so much 😊

Annie
Google Review

Been using this Chemist on behalf of my mother whose been unwell for over a year, collecting prescriptions ect.The staff are always so efficient and helpful and friendly. Recently my mother had to have her medication changed, and Lucy was extremely helpful and understanding in contacting my mother's surgery to get this sorted.It's much appreciated Kind Regards

John O'Sullivan
Google Review

I honestly cannot speak highly enough of this pharmacy. From the moment you walk in, you’re treated with genuine kindness, patience, and respect. The staff go out of their way to make you feel seen, listened to, and cared for, which is something you don’t always find in busy healthcare settings.

James Castle-John
Google Review

I visited for my flu vaccine. Kati was extremely kind and patient. It was honestly the most painless injection I’ve ever had — she did it so gently that I barely felt anything, and there was no bruising afterwards at all. She even checked my blood pressure afterwards and gave me some great lifestyle advice. Highly recommend her! 🌟

Laan Saeidi
Google Review

I just wanted to share a wonderful experience I had at this pharmacy. While I was waiting for my prescription, I noticed a scale to check my weight, but it only accepted cash and I didn’t have any. One of the staff members, a very kind and smiling man named Ahmed, saw me and kindly paid for me from his own pocket.It’s been a long time since this happened, but I’ve never forgotten his kindness. He is truly one of the most polite and genuine people I’ve ever met.

Nissrine Lyagoubi
Google Review

Lovely service at Chana pharmacy, Ladbroke Gove. The nurse was kind, gentle, and so reassuring when my BP went high before the flu jab. She truly has a beautiful heart. I didn't catch her name, but she's a young nurse with long hair-thank you again!

Veronica Ho
Google Review

I had a great experience with Marzieh, who was incredibly helpful, knowledgeable, and kind throughout my visit. She took the time to explain everything clearly, answered all my questions patiently, and made sure I felt confident about my medication. It’s rare to find someone so dedicated and professional—her warm and caring attitude really stood out. I truly appreciate the high level of service she provided and would highly recommend her to anyone in need of expert pharmacy care.

Alireza Mohammadi
Google Review